A large utility provider operating multiple facilities across a major metro area needed dependable nightly cleaning support to maintain safe, high-traffic environments. While the organization manages a substantial footprint, it struggled to keep its cleaning operations consistent and stable, especially during periods of heavy use and shifting labor conditions.

Ongoing labor shortages and increasing wage pressures made it difficult for the client to maintain the staff required to support nightly cleaning across their 500,000 square foot facility. Coverage gaps were becoming more common, and leadership needed a long-term solution that could improve consistency, reduce strain on the workforce, and support predictable operations.

Marsden partnered with a trusted robotics provider to introduce an autonomous floor care program that stabilized coverage, improved efficiency, and strengthened cleaning quality. Five floor care robots, including scrubbers, vacuums, and mopping units, were integrated into the client’s nightly workflow within ten days and now deliver full coverage cleaning across the 500,000 square foot facility. Automated heat map reporting verifies where each unit has cleaned, supporting consistent performance and safer conditions. These robots reduced manual labor demands and allowed the equivalent of 2.5 FTE to be reallocated while generating $12,000 in monthly labor savings. The program produced 11.5% savings, a 35% increase in floor care efficiency, a 10% reduction in trip and fall incidents, and a 30% drop in water usage through recycled water technology, resulting in an 18-month ROI. The robotics integration also improved safety by eliminating cords and reducing standing water, and today the robots function as a reliable extension of the onsite team with consistent, predictable nightly performance.

Related Services:

• Janitorial and Cleaning Services

Related Industry:

• Critical Infrastructure